Cancellation and Rescheduling Policy
TEAM, PRIVATE, GROUP, OR SPECIAL EVENTS.
These events require a 50% deposit at the time of scheduling to secure a reservation. Final head-counts and remaining balance are due one week prior to the event. Note: Glass Axis’s business days are Tuesday-Saturday (we are closed on Sundays and Mondays), and we are closed in observation of the following holidays: Independence Day, Thanksgiving Day and the day after Thanksgiving; Christmas Eve, Christmas Day, New Year’s Eve (open for abbreviated hours) and New Year’s Day.
No refunds after final head-count. Additions may be possible on a case-by-case basis.
WEATHER POLICY
In case of Level 2 or Level 3 Snow Emergencies in Franklin County, Glass Axis offices will be closed and ALL CLASSES CANCELLED and rescheduled.